Write Short Stories on Social Media for Better Clicks
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Visual and interactive elements grab a user's attention. Read on to discover how to write social media stories with emotional narrative and mental hooks.
#socialmedia#marketing#socialmediamarketing
Underutilized & Powerful CX: Negative Customer Reviews
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How customers & potential customers interact with your brand & customer experience (CX) can impact your success. Find out why CX is so important.
#cx#customerexperience#satisfaction#insights
Single Email or Automated Series - Which is Most Effective?
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Marketing automation gives you the ability to create a single email or an email series, but which one should you use? Let’s explore the numbers!
#email#emailmarketing #emailtips #digitaledge
Using Market Research to Inform Strategic Decision Making
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In this blog we discuss the overall impact that market research has on strategic decision making in today's rapidly changing business landscape.
#cx#customerexperience#satisfaction#insights
Now's the time to pivot to experimentation and innovation testing
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Whether you’re lucky enough to be in an industry that’s doing okay or even thriving, or one that’s struggling, this is the time to shift from optimization to innovation.
Email & SMS - The Ultimate Engagement Duo
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When is it best to send an SMS instead of an email or send a mix of both? Let’s take a look at how email and SMS work together.
#email#emailmarketing #business#emails #emailmarketingtips #emailcampaign
4 methods for designing truly engaging customer surveys
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In this article, we’ve covered our top tips for designing engaging customer surveys as well as why you should care about customer feedback. Let's get started!
#customerexperience#CustomerSuccess
Customers Want to Give You Their Data – If You Do This
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Gone are the days of blasting out an advertisement to everyone and hoping some people are convinced to buy. Today’s customer demands a personalized experience.
#data#business#dataanalytics
Why Should You Leverage Survey Invitation Emails
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By following these five best practices, you’ll be sending effective, successful survey invitation emails that will enhance your research strategy.
#cx#customerexperience#satisfaction#marketingtips
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