@currys Hi, I bought an HP laptop from you in April 2021. The battery is failing to charge with an error code of "blown fuse". What are my options as 2 years does not seem a reasonable length of time to have had the device before it has had this sort of failure

Hi @currys any chance of a reply? I have a laptop that is less than 2 years old with a non charging battery. I don't believe this is acceptable under the UK consumer laws were an item must not break within a reasonable amount of time

@rpmscout Hi Richard, thank you for getting in touch and we apologize deeply for any inconvenience caused. Please private DM your full name, address, contact number and order reference number and we will look into this for you. Sam