Official support for all Warm Audio products & updates.
Here to help from 9-5 CST M-F.
Product repair inquiries: https://t.co/TvcayLrQTfwarmaudio.com Austin, TXJoined October 2011
Our customer service contacts will be sequestered/unavailable starting today, as we're out of the office for Thanksgiving! You should expect our phones and email to come back online starting on the 1st of December. We at WA wish everyone a wonderful Thanksgiving weekend! 🦃
We apologize if you are experiencing any delays in contact/repair services! New product releases/promotions have our team busy!
We appreciate you bearing with us, and are looking forward to assisting you the best we can to get your WA products in gear!
-Michael 🦭
Apologies for any missed calls over the 3-day weekend! Our services were unavailable for memorial day.
If you've submitted a form online - we will be getting to your ticket soon! If we've missed your call, our phones should be available now that we've returned!
-Michael 🦭
Hello there, it's been a while! This account will be used solely for product updates and troubleshooting going forward. Feel free to ask any questions you may have here or send a DM!
-Michael 🦭
When submitting a customer service form - please make sure that you are double-checking the email information! If any email information is misspelled, it means that in most cases, we are unable to reach back out to you!
-Michael 🦭
Our customer service contacts will be sequestered/unavailable on the 24th and 25th for the holidays! You should expect our phones and email to come back online starting on the 26th. We at WA wish everyone a Merry Christmas, and Happy Holidays! 🎄
Our customer service contacts will be sequestered/unavailable starting today, as we're out of the office for Thanksgiving! You should expect our phones and email to come back online starting on the 2nd of December.
We at WA wish everyone a wonderful Thanksgiving weekend! 🦃
Hey y'all,
Seems like our phone systems are down for the moment, but should be back shortly. If you are in need of WA support, please fill out a customer support ticket on our website in the meantime!
-Michael 🦭
@realchrisdean Sorry to see that you are having issues with that LED!
I tried to send a DM your way, but X doesn't allow it for whatever reason. I would recommend filling out the customer service form on our website to contact us about resolving this for you: warmaudio.com/contact-support
-Michael 🦭
@reist40983 If your unit is showing no signs of life when turned on, then it's possible that the power switch connectors have loosened in transit. If you are comfortable opening the unit (powered off), then you can make sure that the cables circled in red are properly connected.
-Michael 🦭
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