TikTokSupport @TikTokSupport
The official account for TikTok support! Here to help 7 days a week, 8am - 5pm PST 🤝 linktr.ee/TikTokSupport Los Angeles, CA Joined February 2020-
Tweets15K
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Followers225K
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Following8
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Likes9
We're aware that some people experienced app issues earlier today. We've been working on a fix, and your experience should be returning to normal soon 🎉
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Is TikTok crashing on your Android device? We're aware of an issue rooted in Google's Android System WebView. To fix: Open the Google Play Store, search for Android System Webview, then select the option to update.
Due to a temporary issue we're experiencing with profile videos and photos, some users may find that their profile image has reverted to the default setting. Our team is working to get things back to normal as quickly as possible and we appreciate your patience!
Earlier today, one of our servers experienced a temporary issue causing short-term effects around usernames, profile photos, like counts, and follower lists. The issue has been resolved and your experience should be back to normal.
TikTokSupport retweeted
#WeAreTikTok and we are here to stay!
TikTokSupport retweeted
A message to the TikTok community.
Issue update: We're back in action. 🎉 Thanks for your patience today!
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Big thumbs up to @TikTokSupport for actually looking into my case and fixing my issue, it took a bit but they actually solved it. Big thank you
@TikTokSupport Thank you so much for reaching out to me. I received your message via DM, and look forward to you helping me get my TikTok LIVES back online asap. Thanks again for your help.
@lilmissnickie @ColtonKru @tiktok_us Yess — hobbies, sports, DIY, traveling... it's all on tiktok!
@ColtonKru @tiktok_us A lot of creative DIYs and how-tos are available through tik tok. I also learned quite a few cleaning hacks from a professional house keeper. There’s a lot more than just “corny dances.” I’ve spent hours off the app bc of things I learned on the app.
Update: we're back! Apologies for the issues, feel free to enjoy your regularly scheduled For You feed.
Issue update: We're back in action. 🎉 Thanks for your patience today!
Please join @ethanherisse, @AsanteBlackk, @reedshannon & special guests at 10 AM PT for an important conversation on race from the Speak Up handle in TikTok. vm.tiktok.com/JJ5w4ry/
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