@Nordstrom the email states options to choose another delivery carrier but you don’t have an option to choose. The manager would not even attempt to view the email documentation I sent. If you Google this company they do not help those who never received their packages
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@MzPecan Hello, Melissa. We're so sorry to hear you're having trouble getting your refund. Please DM us with your order number, full name, email and phone number on the order and we can look into this for you. -Kristin